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Eng

Eng

Terms and conditions

MATERIAL

Because it is a natural product, it can be glued and plastered, and it varies in color and grain. All natural materials can be susceptible to staining, liquid absorption, and cracking due to thermal shock, among others. We invite you to verify that the delivery note matches the square meters delivered. Once an agreement is signed,  claims are not accepted. All natural floors and coverings allow a 10% loss due to chipping and patching. Because it is a natural product, no guarantee is offered. Once the material is received, returns are NOT accepted.

 

PAYMENT METHOD

60%  down payment and 40% balance BEFORE delivery.

50%  down payment to reserve the price, maximum 6 months; 100% down payment to reserve the price, maximum 1 year.

After 1 year from the initial quote, the price is updated.

Once the down payment is paid, there are no cancellations. (credit note)

BANK INFORMATION

CANTERAS Y GRANITOS DE YUCATÁN, S.A. DE C.V.

RFC: CGY150806K42

SANTANDER

ACCOUNT NUMBER: 65505979644

INTERBANK CLASSIFICATION NUMBER: 014910655059796443

MIFEL ACCOUNT NUMBER: 01600691615

INTERBANK CLASSIFICATION NUMBER: 042910016006916159

SUN EXPOSURE

We recommend covering countertops exposed to the sun and applying a marble sealer every 6 months. If countertops are exposed to the sun and high temperatures, the durability of the gloss, tile adhesive, resins, and silicones is NOT guaranteed. Likewise, this increases the possibility of sagging skirting boards, sagging baseboards, and changes in tone.

SLAB SELECTION

We invite you to select your slab in the warehouse at the time of purchase; otherwise, the tone will be chosen by our team. As this is a natural product, each slab varies in tone, grain, and structure.

 

FREIGHT AND UNLOADING

20 m² or more: Free shipping within Mérida, Yucatán. Less than 20 m²: $800 pesos per freight. DOES NOT INCLUDE UNLOADING ON SITE.

NIGHT INSTALLATION HOURS

From 6:00 PM to 12:00 AM, an additional $3,000 for installations of 0 to 10 m², and for each additional 1 to 5 m², an additional $1,500.

From 12:00 AM to 6:00 AM: An additional $5,000 for installations of 0 to 10 sqm, and for each additional 1 to 5 sqm, an additional $2,000.

From 6:00 AM to 9:00 AM: An additional $2,000 for installations of 0 to 10 sqm, and for each additional 1 to 5 sqm, an additional $1,000.

HAULING AND DISTANCES

Natural stone is a HEAVY material. Ground floor and 1st level: INCLUDED. 2nd and 3rd levels: An additional $2,000 for installations of 0 to 10 sqm, and for each additional 1 to 5 sqm, an additional $1,000. 4th level and above: An additional $3,000 for installations of 0 to 10 sqm, and for each additional 1 to 5 sqm, an additional $1,500.

ELECTRICITY

$600. Additional pesos per day. Work without electricity: A $600 charge will be applied. Additional charges per day will apply for plant rental and gasoline.

 

RETURN FOR LACK OF ACCESSORIES

$600 pesos per day. It is essential to have the correct models of sinks, oval sinks, single-lever faucets, faucets, grills, or any accessories the client wishes to install at the time of installation. Otherwise, a $600 peso charge will be applied per visit to complete these works.

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